We’re Hiring: Customer Service Manager
Join a Leading Real Estate Company
Location: [Nasr City]
Job Type: Full-time
We’re looking for a Customer Service Manager with at least 5 years of experience—preferably in the real estate industry—to join our growing team!
Key Responsibilities:
Lead and supervise the customer service team to ensure high performance.
Handle customer inquiries and complaints with professionalism and care.
Coordinate with internal departments to ensure timely resolution of issues.
Monitor customer satisfaction and identify opportunities for improvement.
Prepare regular reports on customer feedback and team performance.
Implement strategies to enhance the overall customer experience.
Requirements:
Minimum 5 years of experience in customer service (real estate background is a plus).
Strong leadership and communication skills.
Problem-solving mindset with a customer-first attitude.
Proficient in using CRM tools and Microsoft Office.
What We Offer:
Competitive salary and performance-based bonuses.
Supportive and professional work environment.
Opportunities for growth and development.
Social and medical insurance.
Requirements:
Minimum 5 years of experience in customer service (real estate background is a plus).
Strong leadership and communication skills.
Problem-solving mindset with a customer-first attitude.
Proficient in using CRM tools and Microsoft Office.